M&E Mobile Maintenance Engineer

Recruiter
RGB Network
Location
Peterborough
Salary
£29000 - £30000 per annum
Posted
01 Nov 2017
Closes
29 Nov 2017
Ref
4648556
Contact
Sean Hitchman
Function
Engineer
Contract Type
Permanent
Hours
Full Time
JOB TITLE:                           Mobile Store Maintenance Engineer (SME)         

LOCATION 1:                 Store Cluster Allocation – Peterborough, Skegness, Boston, Kings Lynn,                                            Spalding

WORKING HOURS:            40hrs/week. Mon-Fri -  6am/7am – 3pm/4pm
                                   On Call in line with Rota                       

REPORTING TO:                Regional Manager

  

SALARY & PACKAGE

 
  • Both are £29k (negotiable for the right person).
  • A huge amount of overtime
  • Van, tools, fuel card, phone included. On call is also required (about 1 in 8 at the moment)
 
MAIN PURPOSE OF ROLE
  • To carry out Planned Preventative Maintenance schedule and Reactive Repairs to M&S M&E Plant and Store Building Fabric.
  • To complete proactive inspections and any required remedial repairs.
  • To monitor and manage energy consumption via BMS systems and site utilities metering.
  • To provide Out of Hours reactive repairs on a rota basis.
KEY ACCOUNTABILITIES
  • Visit all stores within your assigned ‘cluster’ according to the ‘Site Visit Schedule’ provided.
  • Ensure that Planned Preventative Maintenance is carried out in line with task schedules and industry best practices and in line with M&S KPI’s. To be completed by Due Date including all required documentation to ensure 100% compliance.
  • Carry out reactive repairs as instructed by RDM and M&S and respond within SLA to all work requests in line with M&S SLA’s/KPI’s.
  • Respond promptly and within SLA to all Call Out job request. Attendance to be confirmed via phone portal. Escalate unresolved issues to On Call Manager.
  • Responsible for ordering all required parts for jobs via the Parts Portal
  • Risk assessments must be completed before all PPM and Reactive works.
  • Maintain the professional image of the client at all times through positive presentation, behaviours and attitudes. Uniform to be worn at all times.
  • Establish and maintain a good working relationship with all Client representatives and employees.
  • Ensure the provision of a Safe & Healthy working environment and promote a positive safety culture and ensure safety rules are adhered to at all times.
  • To operate M&S software systems promptly and effectively to ensure efficient maintenance activities and proactively look for opportunities to save energy.
  • To conduct weekly proactive inspections and raise required reactive jobs and complete works to raise store standards.
  • Ensure work reports, and necessary documentation is sent to the Admin team promptly within set timescales.
  • To attend Client meetings and provide effective communications to Store Operations and Regional Facilities Managers.
  • Ensure that professional and technical skills are maintained through a commitment to personal development.
 
NATURE OF WORK

Demonstrate continuous improvement to your individual performance statistics:
  • First Time Fix Percentage
  • Arrival within SLA
  • Number of Open Jobs and Completion within SLA
  • PPM completion
  • Proactive jobs raised
  • Lighting percentage
  • RDM Chases
  • Ensure absence is kept to a minimum and inform Regional Manager on the first day of unplanned before your agreed start time. To ensure there is no impact to the service provided to M&S.
  • Maintain toolkit and power tools in fit for purpose condition ensuring they are tested and calibrated if required. Report loss and damage to Regional Manager.
  • Attend all regional meetings with Line Management.
  • Contribute to all the Company Objectives.

QUALIFICATIONS / KEY REQUIREMENTS
  • Clean and current driving licence
  • 17th Edition Electrical
  • City and Guilds NVQ3 (or Equivalent)
  • Asbestos Awareness
  • L8 Water Legionella
  • Desired – City and Guild 2391 or 2394
  • Central Battery Systems Competency
 
TECHNICAL & PROFESSIONAL COMPETENCE
  • To maintain up-to-date knowledge of technical and professional aspects of work and the ability to apply an appropriate level of expertise.
 
COMMUNICATION
  • To convey ideas and messages clearly and openly.  To involve people and to influence decisions.
 
RELIABILITY
  • Is reliable and focussed in achieving results within quality and time restraints.
 
UNDERSTANDING THE CUSTOMER
  • The ability to understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
 

RESPONSIVENESS
  • To positively respond to both our internal and external customers, through effective communication and personal accessibility.
 

INNOVATION & IMPROVEMENT
  • Ability to maximise business performance based on understanding of market requirements and changes and ensuring continuous improvement.
 

Please contact Sean Hitchman on 020 7932 2800 / 07469853899 / shitchman@rgb.co.uk

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